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Terms of use

Terms of use

1. General Terms and Conditions

A) SUBJECT OF THE WEBSITE

This website, https://www.impressme.gr, hereinafter referred to as the Website, has been created and is owned by the company under the name "Your brand, grand IKE" (hereafter impressme), established and operating under Greek law, is based in Dafni Attica, Kosti Palama, no. 2, with VAT 801010054 /: TWO AG. DIMITRIOU, operates as an electronic service provider covering a wide range of activities and is, among others:

  • Web Design & Creation
  • Advertising services
  • Creating and organizing events

impressme is the sole mail, otherwise the proprietor, of the content that is uploaded to the Website, having obtained the necessary permission to use the information contained therein by the allegedly licensors.

The Website has been developed and operated to provide the impressme users with the ability to obtain the following services / goods:

  • Gathering information on entertainment goods, such as, but not limited to, cultural shows (e.g. concerts, theaters, cinema screenings, etc.), sports, etc., check availability and book and / or purchase tickets spectacles of those provided by Third Party Providers or impressme itself.
  • Promoting the services of impressme

The provision of such services by impressme is effected and / or completed either by the Website or by other means of its presence, whether physical or non-proprietary or affiliates and sub-agents, in accordance with the instructions, terms and conditions disclosed to the user by making its purchase.

impressme acts solely as an intermediary to the above services provided and served through the Website and is provided by the provider of any goods and / or third party services, hereinafter referred to as the "Third Party Provider", which is displayed and disclosed on the Website terms and conditions that he, that is the Third Provider, formulates and communicates to users of the services / goods he provides. If the show organizer is the impressme itself then the terms apply to Third Party Providers.

B) NOTIFICATION AND ACCEPTANCE OF GENERAL TRADE TERMS

Access to and / or use of the information provided, impressme services and goods provided by Third Party Providers, such as such services and goods are presented on the Website, regardless of which channel of use impressme chooses to receive, assumes that knowledge and unconditional acceptance of these terms, as well as the terms of use formulated and disclosed by the Third Party Providers to the public for their respective goods.

During the process of accessing the Website and the use of the services provided, users require careful reading, understanding and unconditional acceptance of these terms as a prerequisite for the process of accessing and downloading the services provided.

impressme reserves the right to modify these terms unilaterally without prior notice to users. Any modified version of these terms is posted on the Website replacing the previous one. For this reason, users must in any event, prior to downloading any service through the Website, be informed thereof and, if necessary, re-accept the modified terms.

Users must be aware of the terms and conditions applicable to the supply of their Third Party Goods of choice, which are displayed and / or provided through the Website. Knowledge and acceptance of these terms and conditions is the responsibility of the individual user who is required to update and accept them through the process and under the conditions that formulate, define and occasionally disclose to the Third Party Providers. impressme is not responsible or liable for any such process of disclosure and acceptance through the Website, except as and to the extent required, under the applicable legal and regulatory framework.

The terms of this paragraph shall apply respectively to telephone orders made by the User of the impressme services, which shall in any event be communicated to the User upon completion of each transaction. In this case, failure to submit any objection by the User upon their receipt amounts to the unreserved acceptance of these terms.

It is noted to remove any dispute that refusing to accept any of the present terms or conditions of purchase of goods provided by Third Party Providers leads to the inability to provide the user-selected good and the potential inability to access the services provided through the Website in whole or in part.

C) TERMS FOR ACCESS AND USE

  • The services provided by impressme are also available online through the Website. Accessing and using the services provided through the Website requires the user to have access to the Internet.
  • In addition to the process of online access and service provision, impressme in most cases provides users with the option of booking, the cost of which is published on the website. These terms shall apply respectively in the case of telephone booking and supply of goods provided.
  • Users of the services provided through the Website must have reached the age of 18, have legal capacity and be duly authorized to act on behalf of third parties.
  • In order to successfully complete the provision of services through the Website, it is necessary for the user to disclose and to collect and process impressme information relating to him or her which may constitute the user's personal data. Each User of the Website and the services provided thereby grants his / her express permission to impressme to collect, use and transmit to the Third Party Providers the information required to provide the Services under the terms and conditions set forth below under the term “PROTECTION OF PERSONAL DATA”. If any user does not agree to the collection, use, processing and / or transmission of his / her personal data in accordance with these terms, he / she must cease and desist from using the services, otherwise it is presumed that the terms continue to be unconditionally acceptable by that user.
  • In any case where the User's registration is required to receive and / or manage the Services requested or received by impressme, both the process and the information and information required for each sign-up and / or log-in in) the User in its electronic portion are identified and may be modified unilaterally at the discretion of the impressme and include but are not limited to an email address, a Greek mobile phone number, etc. Failure to comply with the required procedure and / or input of the requested information may result in inaccessibility to the electronic portion or the Services.

D) RESERVATION SERVICE - TRANSACTION INTEGRATION

  • The majority of services provided through the Website are reserved, that is, in advance of the reservation of an available service upon explicit request from the respective user. The booking order commits the user, who in any case has to pay the respective price unless otherwise provided, in accordance with the service applicable to the service that has chosen a cancellation procedure which they may have followed.
  • Following the booking process, as formulated and provided on the Website, each user orders impressme to mediate the supply of the selected good from the Third Provider.
  • Booking confirmation is done by the Third Provider and impressme undertakes to inform its user / client about this confirmation.
  • The transaction involving both the reservation and the supply of the item of choice is concluded between the user and the Third Provider, who ultimately provides it. Each user must be aware of and accept the terms and conditions set forth by the respective Third Party in relation to the supply of the goods he / she chooses and receives and bears the responsibility for. In the event of any change in the details of the tourist goods selected and retained by the respective user, impressme will make every reasonable effort to communicate such change to the user, provided that he has received relevant information from the relevant Third Party Provider in a timely manner.

E) COMMUNICATION

  • Communication, including any information required by these Terms, between the impressme and the users of the Website is normally valid by electronic means, and in particular through the email address that the user has communicated to the impressme for this purpose.
  • Each user must disclose to the impressme his true information, including a valid email address of which he/she is the legitimate user.
  • Anyone can contact impressme electronically by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. otherwise by phone at customer service at 2109028433.
  • The manner and means of communication of the User with the Third Party Providers are defined by the Third Party Providers in accordance with the terms and conditions of the contact that they form and disclose
  • Please note that disclosure of inaccurate, inaccurate and / or false contact information may result in failure and / or refusal to provide the selected service / good and / or exclude that user from using the Website and / or impressme and / or services. and Third Party Providers and the User's liability for its repayment without excluding further liability for damages.
  • Users accept and grant impressme their permission to disclose and forward their contact information to Third Party Providers and to any natural or legal person who is required to know them in order to complete the supply of the User's chosen good, in accordance with provided below in the term "PERSONAL DATA PROTECTION".
  • In the event of a breach of these terms, impressme reserves the right to decline the user's reservation by notifying them.

F) PRICE LIST - PAYMENT METHOD

  • The prices quoted on the Website for each item offered constitute the total price for the particular service, the total amount of taxes and fees, and any impressme fees for services provided through the Website, which apply at the time of completion. reservation, unless at the time of completion of the transaction, unless otherwise specified in the Website. Please note that in case of using the booking service, the user concerned will be informed of the cost thereof, which will be charged to the price published on the Website, before confirming their booking and will be charged if accepted.
  • The cost of any goods offered through the Website and determined by the respective Third Party Provider is disclosed together with the taxes and fees charged to impressme. impressme bears no responsibility for the formulation and / or variation of these values.
  • The above prices listed on the Website may be modified by impressme even after the booking process has been completed, provided that the Third Provider who formulated and communicated this price makes a modification and disclosure. In any case, it should be noted that any changes in prices after confirmation of reservation are made only in exceptional cases and are mainly due to an increase in taxation, charges and / or duties.
  • The value of each item is refunded in the manner disclosed on the Webstite. Primarily, the repayment is done by credit card of the particular type or types disclosed on the Website and for most of the services of impressme it is also possible to pay by bank deposit or paypal according to the instructions and conditions that impressme informs the user at any time.
  • The details of the credit card holder are automatically transmitted to the affiliate with the impressme Payment Service Provider that executes the credit card debit transaction in the event of a supply of all services provided.
  • In the event of a reservation, impressme may use the user's credit card details to secure the reservation, reserving the right to take any action to charge that credit card with any reservation cancellation fees that may be incurred for that particular item the reservation was made, otherwise at the price of the good, in accordance with the present terms and / or the terms of the Third Provider providing the particular good.
  • impressme reserves the right, for security reasons, to reject the user's order and to cancel the ticket issuance or cancel the transaction. impressme hereby reserves the right at any time, in the context of the provision and billing of services, to provide any user with any information which he deems necessary (e.g. copy of ID or Passport and / or credit card, proof of home address etc.), in order to identify the details of the user of the services with those of the credit card holder used, and for any other reason deemed by the impressme necessary in the context of the provision of the services. Any documents that cannot be e-mailed in hard copy are sent to impressme's headquarters.
  • Should the User choose to start a transaction to purchase services provided by impressme and / or simply complete the transaction with a payment through the Payment Services Provider of N. 3862/2010 (including Banks, Electronic Money Institutions, as well as physical retail outlets / stores operating as Electronic Money Institution Agents in accordance with the provisions of Law 3862/2010), such Providers may charge the User / Payer transaction costs, such Providers may charge the User / Payer with transaction costs, in accordance with their respective commercial policy, regardless of the means or method of payment chosen by the User (i.e. cash or card or through the Banks participating in the DIAS DEBIT service) supporting Payments through Cash, Internet Banking, Phone Banking and ATMs.) Other than Banks, other Payment Service Providers typically apply a transaction fee of € 1.00 / transaction.
  • In case a reservation is made by an "offline" payment method eg Bank Deposit and there is no payment made for the total amount of the transaction within 10 days, the reservation is automatically canceled.

  • In case a reservation is made by an "offline" payment method eg Bank Deposit or Transfer, the costs of the banking transaction borne entirely the buyer.

G) CANCELLATION PROCEDURE - REFUND

  • Each Third Party Provider is solely responsible for defining the possibility and procedure for cancellation or alteration of the reservation or supply of a good he provides, in accordance with the conditions it forms and makes public about the goods it provides.
  • Any user who wishes to cancel or modify their booking or the goods purchased must send their request as soon as possible to This email address is being protected from spambots. You need JavaScript enabled to view it. If there is a possibility of cancellation or change under the terms of the Third Party Provider, the user shall be informed accordingly and these terms shall apply, both to the amount that may be returned to him/her and the amount that may be withheld as a cancellation fee. In addition to this amount, impressme may charge for the cost of cancellation or alteration of the reservation or goods as specified by product and published on the website.
  • Please note that impressme's original fee / commission for completing the booking or supply of the goods is not refundable.
  • In case of automatic rejection of the reservation for security reasons, the refund is made immediately to the user.
  • In case of cancellation of the transaction for security reasons, the refund is made to the user in accordance with the rules of the International Card Schemes.

H) PROTECTION OF PERSONAL DATA - CONFIDENTIAL SECURITY

  • Access to our website for the execution of our contract and the receipt of our services requires disclosure to impressme of the information necessary for the successful and secure supply and receipt of the goods requested, such as, for example, name, email address, postal address, Greek mobile phone number, credit card details etc.
  • By entering the data required to execute each transaction, the user gives the impression of his express consent (opt-in) for the collection, use and processing of his personal data for this purpose, in accordance with Article 6 (1). of the General Regulation on the Protection of Personal Data (GGD 2016/679), Law 2472/1997 and the relevant Greek legislation, as applicable from time to time.
  • impressme takes all appropriate technical and organizational security and data protection measures and adheres to all the principles of lawful processing of personal data (legality, objectivity, transparency, purpose limitation, data minimization, accuracy, storage time limit, integrity, confidentiality and accountability). Our goal is to protect the rights of the subject (information, access, correction, deletion, processing restriction, portability, objection and manual profile-based decision-making), in accordance with the GATT, Greek legislation, decisions of the Data Protection Authority. (ASCP), written instructions and our Privacy and Privacy Policy and published on our website.
  • impressme and third party event organizers reserve the right to use the contact information provided by the user to send informational messages about their products and services, as well as related offers and / or announcements, provided that the user has consent to his statement on our site, which he may freely revoke at any time.
  • The consent is withdrawn by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. coming from the same e-mail address he/she has stated when registering stating "I DO NOT WANT TO RECEIVE INFORMATION". Alternatively, the user can click on "DELETE FROM THE RECEIVERS LIST" of the received e-mail.
  • The user may at any time request to be informed about his/her personal data held by the impressme, their recipients, the purpose of their observance and processing, as well as their modification, correction or deletion, by sending an email at This email address is being protected from spambots. You need JavaScript enabled to view it. from the e-mail address he/she has indicated, attaching a copy of his/her police ID.
  • impressme reserves the right to grant unauthorized access and / or the right to use and process users' personal data to third parties who are entrusted with the processing, which is done with the same security and protection guarantees in force and for impressme as Editor. The same access may be required by law and law enforcement authorities.
  • impressme reserves the right to use or transmit anonymously to third parties the information that is disclosed to it in such a way that it is not possible to identify or disclose the person concerned, such as e.g. for statistical, promotional, research and / or advertising purposes.
  • The access details of impressme's services, whether selected by the User or automatically created and communicated by its systems (such as indicative and not restrictive, payment codes, order codes, passwords, etc.), are strictly personally and the user is solely responsible for protecting them against leakage, copying, infringement and disclosure to third parties.
  • When executing the contract and providing the user with the requested products and services, User Data is automatically transferred to payment companies, hereinafter referred to as "Payment Companies" Stripe Payments Europe, Ltd, hereinafter "Stripe" and PayPal (Europe) Sarl et Cie, S.C.A. hereinafter referred to as "PayPal", which provide the appropriate infrastructure for carrying out and completing the related payment transactions. This information may legally be used by the "Payment Companies" to make this website operational and provide you with the relevant products and services, provide you with customized services, allow you to participate in programs, events and promotions as part of contractual relationship with you and so that the "Payment Companies" can promote their business in compliance with their legal obligations, always on the basis of the actual angry interests in maintaining their activity as a Payment Service Provider.

I) DISCLAIMER

  • impressme does not warrant the accuracy, accuracy and clarity of the information posted on the Website, including the pricing of the goods, as this information is provided for publication by third parties, in particular Third Party Providers and their confirmation and / or verification by impressme the above is not and could not be possible. For this reason, impressme has no responsibility whatsoever, and reserves the right to make any corrections, updates and / or any other changes to such information, at the request of, or with the consent of, the information provider, even in if the correction, update or change concerns and / or affects pending bookings.
  • impressme does not warrant or assume any responsibility for the alleged availability of the goods provided, but displays the specific information on the Website as disclosed to it by the respective Third Party Provider.
  • impressme does not warrant or be responsible for the adequacy, suitability, availability of goods provided by Third Party Providers, and for any acts or omissions in their cooperation with impressme and / or fulfillment of the provision to users who they may cause damages for any reason. In any case, impressme bears no liability to users or any third party for direct or indirect damage, lost profits, loss of revenue or profit, loss of opportunity, loss or destruction of data and generally for any kind of positive or consequential damage that results or relates to the access and / or use of the Website and the goods obtained through it.
  • In any case, any dispute that may arise between the User and impressme may be amicably resolved through the European Commission's Electronic Dispute Resolution Platform (https://webgate.ec.europa.eu/odr/main/?event=main.home .show) and those certified thereon - in accordance with the terms of Directive 2013/11 / EU - alternative dispute resolution bodies, Independent Authority Hellenic Consumer’s Ombudsman CONSUMER PRINCIPLE (http://www.synigoroskatanaloti.gr) and

BANKING-INVESTMENT SERVICES MEDIATOR (http://www.hobis.gr).

K) OFFICE OPENING - CUSTOMER SERVICE HOURS

  • The official opening hours of impressme's headquarters and customer service are DAILY (Monday through Friday) 10:00 – 18:30pm. Information and ticket redemption from impressme's offices can be done exclusively within the specified time. Customer service on any subject except for changes and cancellations is provided on a daily basis from 10:00 to 18:30.
  • Any customer request is made outside hours mentioned above in any way (e.g. by e-mail or by telephone, voice mail, etc.), the date of receipt will be considered the next business day, depending on the item on request and based on opening hours.

L) PROMOTIONAL ACTIONS

  • From time to time impressme carries out promotions by offering various gifts to consumers (e.g. discount coupons, free access to specific services, etc.)
  • The gifts are provided in accordance with the special features and / or restrictions that will be described each time on the website www.impressme.gr or any other promotional material (e.g. printed matter, etc.). In no case shall the gift be redeemed in any other way.
  • impressme may, at its sole discretion, change the specific features and conditions under which the gifts are provided, without prior notice to users.

M) GENERAL TERMS

  • impressme reserves the right to modify these terms unilaterally.
  • Failure to accept these Terms or violate these Terms in whole or in part grants Impressme the right to refuse to book / purchase this User and / or to block access to the Website and the goods provided through it. Relations between users and impressme are governed by and construed in accordance with Greek law and are solely responsible for resolving any dispute regarding the courts of Athens.

1.2. Ticket conditions.

A) CHANGE AND CANCELLATION OF TICKETS

For any request for change or cancellation of the ticket, the user must submit their request electronically via the Website, filling in the online form as soon as possible.

In case of tickets purchased through the website (online) the user should submit his request on impressme solely through the above procedure.

For bookings made by phone, the user may alternatively submit his request to impressme by telephone giving his reservation number.

impressme forwards the request to the respective company and the change or cancellation process is completed in accordance with the procedures applied by the company.

Note: In case that the user has purchased his / her tickets through the Website but has submitted a request for change or cancellation directly to the Third Party, impressme has no involvement from now on to satisfy this request and is not responsible for immediate or indirect damage, lost profits, loss of revenue or profit, loss of opportunity, loss or destruction of data and generally for any kind of positive or consequential damage to the user.

B) TRAVEL DOCUMENTS

The Users of the Services bear the entire responsibility for the acquisition and possession, before their journey, of appropriate, valid and legal travel documents, as well as any accompanying documents that may be required {e.g. visas, passports, residence permits, etc.} in compliance with all applicable laws, regulations, orders and travel conditions of the countries of departure, destination or transfer, as well as being aware of the consequences of not User compliance may cause either the same or third parties. impressme bears no responsibility for any direct, indirect, incidental, special, property or incidental damage arising from any failure of the user to obtain the appropriate travel documents. For this reason, it is recommended that users, when planning their journey, have previously received from relevant competent sources (e.g. Embassy, ​​Consulate, etc.) any relevant information regarding the terms and conditions that should be met for their journey.

C) TRAVEL INSURANCE

In particular, with regard to Travel Insurance services, it is clarified that impressme does not act as an insurance agent or intermediary or consultant.

D) DISCLAIMER

If for security reasons the user's order is automatically rejected by the impressme system or the issuance of the user's tickets cannot proceed due to any technical problem with the intermediate systems involved, even if the payment of the order value has been completed in full. On the user side, impressme bears no responsibility for any potential value difference that may arise at the cost of the ticket when the problem is resolved and the tickets are finally issued.

Right of Withdrawal in accordance with Law 2251/1994

According to Law 2251/1994 on "Consumer’s Protection" as in force from time to time, and in particular with regard to the provisions for the conclusion of distance contracts (e.g. via the Internet or by telephone), they are expressly excluded from the right of withdrawal within the meaning of that law, among other things, passenger transport services, non-residential accommodation services, transportation of goods, car rental services, leisure services, if the contract provides for a specific date or time limit for execution. Therefore, this Exception applies to all Events available through the Website.

From the website "Your Europe":

The 14-day cooling off period does not apply to all purchases. Some of the exemptions are:

• plane and train tickets, as well as concert tickets, hotel bookings, car rental reservations and catering services for specific dates

1.2 Special Terms for Buying Tickets for Spectacles

impressme acts solely as a booking intermediary for the spectacles and goods presented and served through the Website and provided by Third Party Providers, in accordance with these terms and conditions, that is Third Party Providers, formulate and disclose to the general public.

These services are provided by impressme from all channels of its network, whether through the Website or through other physical, non-proprietary or affiliated sites and affiliates.

It is noted that, as a rule, impressme, in the context of its mediating role in the ticket industry, provides affiliates with Third Party Providers (e.g. Organizers and / or Producers of each show, etc.) only its information system for booking and issuing their tickets without collecting the relevant fee itself. The fee is collected by booking and issuing spectacle tickets from any impressme channel (electronic or physical network, proprietary or affiliates and sub-agents) and by any means of payment (e.g. by card, cash etc.) rule through the Payment Service Provider of Law 3862/2010, with which each Third Provider cooperates and is directly attributable to all collections as their legal Beneficiary, in accordance with the provisions of the same law (Law 3862/2010).

1.2.1 CONFIRMATION OF BOOKING

If the user does not receive a transaction code (either via a confirmation page, by sending an email, or on their mobile phone) after submitting their details to complete their transaction or if an error message or service interruption occurs while sending the information it is the user's responsibility to contact impressme's customer service department, to find out whether or not his transaction was completed. impressme disclaims any responsibility for any financial or other loss of the user in the event that for any reason it did not receive confirmation of his booking / transaction.

1.2.2 PRICE LIST

The cost of any goods offered through the Website is determined by the respective Third Party Provider and disclosed together with the taxes and fees charged to impressme. impressme bears no responsibility for the formulation and / or variation of these values.

In cases where Third Party Commercial Policy permits it, impressme may have a ticket price lower than that set by the Third Party Provider.

1.2.3 CHANGES & CANCELLATIONS PROCEDURE - REFUND

Each Third Party Provider is solely responsible for defining the possibility and procedure for cancellation or alteration of the reservation or supply of a good provided by it in accordance with the terms which it forms and makes available to the general public. As a rule, no cancellations are possible, and in case of any change, if and when provided by the Third Party Provider, it is usually possible within a specific time limit from the date of the show chosen by the user.

Users, if they wish so, may request, in writing or by telephone, impressme information about the change and cancellation policy applied by their respective Third Party Provider. Anyone who wishes to cancel or modify their booking or the goods provided by the Website may contact impressme at This email address is being protected from spambots. You need JavaScript enabled to view it. If there is the possibility of cancellation or change under the terms of the Third Provider, the user shall be informed accordingly and these terms shall apply, both to the amount that may be returned to him and the amount that may be withheld as a cancellation fee. In this context, the user may need to contact the Third Party Provider directly to complete the process of cancellation, modification of the purchased good or refund, if and when such a possibility exists.

Since, as mentioned above, impressme generally does not charge for the booking and issuance of Third Party Spectator tickets, it cannot refund consumers for any reason whatsoever and they themselves may not have such a claim. by impressme. Any claims of users of the service (consumers) may be submitted directly to the respective Third Party Provider and the relevant fee from the issuance of the respective tickets.

RIGHT OF WITHDRAWAL IN ACCORDANCE WITH LAW 2251/1994

According to Law 2251/1994 on "Consumer’s Protection" as in force from time to time, and in particular with regard to the provisions for the conclusion of distance contracts (e.g. via the Internet or by telephone), they are expressly excluded from the right of withdrawal within the meaning of that law, including leisure-related services if the contract provides for a specific date or deadline for performance. As a result, this exemption applies to all spectator tickets available through the Website.

From the website "Your Europe":

The 14-day cooling off period does not apply to all purchases. Some of the exemptions are:

• plane and train tickets, as well as concert tickets, hotel bookings, car rental reservations and catering services for specific dates

1.2.4 Terms for Events

1. The purchase of the ticket entitles its holder to attend the event indicated thereon if and when it accepts and adheres to the conditions of operation of the site. The spectator's entry into the event means the unconditional acceptance of the terms set forth herein.

2. The ticket is valid for a single entry and is valid only if it has been sold from an official point of sale. Exchanging, reselling and general ticketing is prohibited. Tickets purchased for the purpose of business, commercial, advertising or other activity without the approval of the organizers may be canceled.

3. The Promoter may prohibit the entry of persons who are under the influence of alcohol or drugs, carry bottles or other dangerous or flammable objects even if they are ticket holders. The transfer and use of audiovisual media at the event is also prohibited (for video recording, recording or part of the event). The ticket holder accepts that his personal belongings may be subject to the above prohibitions.

4. The Hosts are not responsible for any disputes between spectators, damage or loss of viewers' personal belongings at the event. They also do not replace stolen or lost tickets.

5. The public shall comply with the suggestions of the security personnel and the Organizers' representatives on security matters. Crowd surfing is strictly forbidden for security reasons.

6. In case of postponement of the event due to force majeure which renders the event impossible or for organizational reasons, the Organizers reserve the right to change the date, time and venue of the event, by notifying the public according to the media Information, as soon as possible, with a minimum of three (3) days from the event. The maximum postponement period shall be one (1) year before the event is declared invalid. In case of postponement, tickets are valid as they are. In case of withdrawal from the purchase of the ticket, the refund will be the amount of the original purchase, minus the administrative costs of third parties (e.g. Stripe, Paypal, Banking expenses, etc.). The Organizers also reserve the right to change the schedule of the event.

7. In case of eventual cancellation of the event, the tickets will be redeemed within a certain time from the points that will be announced by the media. The viewer agrees that the organizers are under no obligation to reimburse him, except for the price of his ticket, for any other expenses incurred by the event.

8. In the event of termination and cancellation of the event for reasons of force majeure, at least thirty-five (35) minutes after its start, it shall be deemed complete and not repeated. In this case, tickets are not redeemed.

9. In the event that the same ticket ensures entry / attendance of several events, happenings etc., performances, concerts (e.g. Festival) and the appearance of a band or individual artist is canceled, the viewer accepts that the analogue will be returned to him / her part of the ticket and that the Promoter is not bound by estimates of the artistic value of the band (or individual) whose appearance is canceled.

10. Owning this ticket does not entitle its holder to receive any additional free benefits unless stated otherwise. Consuming anything from the bar is optional.

11. Parts of the event may be videotaped / videotaped. Members of the public appearing on them will have no requirement of the company conducting the video recording / filming or the Organizers.

12. When purchasing a reduced ticket (student, youth, unemployed, etc.), the holder must bring with them, for demonstration at the entrance of the event, the corresponding ID / certificate (student pass, OAED card etc.).

Updated: 10 / 03 / 2020